ProntoCoop
How it works

From kickoff to impact — see how ProntoCoop comes to life.

Advisory expertise, bank integrations, and automation working together to launch your cooperative fast, keep it compliant, and deliver measurable member value.

Implementation journey

Launch ProntoCoop in four guided phases.

Each phase pairs you with a specialist, detailed checklists, and governance reviews — so momentum and compliance never slip.

01

Discover & plan

Define cooperative objectives, member segments, and Shariah policies so the rollout aligns with your governance structure.

  • Kickoff workshop with ProntoCoop specialists
  • Map savings, investment, and loan products
  • Document advisory board compliance requirements
02

Configure & integrate

Set up member data models, automate eligibility workflows, and connect banking rails for real-time reconciliation.

  • Import members or connect to your existing database
  • Configure savings rules, guarantor checks, and approval matrices
  • Provision dedicated NUBAN accounts via partner banks
03

Launch & train

Deploy the ProntoCoop member app, equip administrators with documentation, and prepare support channels.

  • Run onboarding sessions for branch admins
  • Release branded launch communications to members
  • Enable multilingual help-centre content
04

Optimise & grow

Track performance, expand product offerings, and co-create new features with our customer success team.

  • Quarterly business reviews with success managers
  • Launch investment portfolios and advanced analytics
  • Gather member feedback to prioritise enhancements
Core workflows

What your team and members can do inside.

Streamline the entire cooperative lifecycle — from savings inflows to profit distribution — within one Shariah-compliant platform.

01

Savings automation

Members deposit via bank apps, POS terminals, or standing instructions. Contributions reconcile instantly with their ProntoCoop NUBAN.

02

Halal loan lifecycle

Configure Shariah-compliant profit-sharing structures, handle guarantor approvals, and disburse funds with full audit trails.

03

Investment & profit distribution

Allocate member funds to vetted projects, calculate returns, and distribute profits straight into member wallets.

04

Executive oversight

Dashboards give boards and admins real-time visibility into savings health, loan performance, and member engagement.

05

Compliance & governance

Role-based access, audit logs, and Shariah guardrails ensure your cooperative stays regulator-ready every day.

06

Continuous support

24/7 ticketing, quarterly trainings, and dedicated success managers for proactive guidance.

Measured outcomes

What cooperatives see after going live.

Faster loan approvals after launch
80%
Reduction in manual reconciliation
3 weeks
Average time-to-launch
99.9%
Platform uptime SLA
Humans behind the platform

A real success team assigned to your cooperative.

Implementation specialists, success managers, and a 24/7 support desk that understand Islamic cooperative operations.

01

Implementation specialists

Coordinate configuration, bank integrations, and data imports with your internal team.

onboarding@prontocoop.com.ng
02

Customer success managers

Review metrics, recommend best practices, and guide continuous optimisation.

success@prontocoop.com.ng
03

24/7 support desk

Help with urgent member or transaction queries — any time.

support@prontocoop.com.ng

Ready to map your cooperative's rollout?

Book time with our implementation team. We'll cover Shariah policies, banking partners, and your member-growth goals in one session.